Edurio is looking for a core member of the product team to help us scale the organisation in our next phase of growth!  

Edurio works with over 2,000 schools in the United Kingdom and Internationally. Our platform helps school leaders make better decisions by effectively gathering stakeholder feedback and visualising data.

We are a team of 40 split between the UK and Latvia and are growing rapidly. You will be working closely with our Product Director and the development team to deliver our product pipeline.

You will:

Conduct user research and gather insights on customer problems. This may involve analysing platform usage data, interviewing customers and stakeholders (usually in English), and reviewing internal feedback channels. The aim is to identify and define customer problems our product can solve.

Shape product solutions. Using the insights gathered, define features or solutions to be implemented. Create wireframes or mockups and prepare detailed user flows, platform text, and user interactions. Run kick-off meetings to onboard and align the development team with the business needs and help developers refine the technical solutions.

Facilitate communication during development. Be the point of contact for developers, QA engineers, and other team members during the development phase about your features. Address uncertainties, answer questions, and facilitate communication to ensure all stakeholders are aligned and any roadblocks are quickly resolved.

Document and support feature launch. Prepare internal release notes and knowledge base documentation outlining new functionality and its intended use. If necessary, conduct training sessions for internal teams to ensure they are familiar with the product and can effectively support customers or users. Gather feedback and usage metrics post-launch to inform future iterations.

We are looking for:

• A capable product manager who has experience in product management at startup or technology businesses
  
• Good understanding of software development and ideally some coding experience
  
• Eye for good design and ideally some experience in creating mock-ups or wireframes
  
• Openness and interest in picking up new technologies and solutions, including generative AI tools
  
• Excellent verbal and written communication skills in English

You will work with:

The product team consists of eight members. Gatis, the Product Director is leading the team and works closely with the executive team to set both company and product priorities. Chris, the Head of Development, oversees the creation of technical solutions and infrastructure and provides support to other developers while actively developing himself. The team includes two back-end developers, two front-end developers, and a full-stack developer with a QA engineering focus, handling both manual and automated testing. Additionally, there is a data engineer responsible for ensuring data quality, developing the data warehouse, and managing business intelligence.

You will report directly to the Product Director, who will provide you with support and coaching if needed. 

Mindsets we look for in our team members:

• It is important to challenge the views of others
  
• Giving and receiving feedback is valuable
  
• Development should be driven by customer benefit
  
• It is important to talk about our failures and successes openly
  
• It is important to honour commitments and take responsibility
  
• We trust others
  
• We should seek help when stuck
  
• It is important to get better at what we do

We can offer:

• Experience in an ambitious international start-up and a chance to have an impact on education quality all over the world
  
• Feedback-based work culture which highly values transparency and team well-being
  
• Opportunities to cultivate your interests and grow with the company
  
• Flexible work environment and amazing colleagues
  
• Various benefits like Health insurance, phone bill coverage, lunch allowance etc.
  
• Competitive salary and employee share options

We are open to candidates both from Latvia and the UK for this role. For candidates from Latvia we are able to offer a monthly gross salary of EUR 2500-3500. For UK-based candidates we are able to offer an annual gross salary of GBP 30,000-45,000 but we would expect experience working with multi-academy trusts and a strong understanding of their needs.